We are a leading F&B company in Qatar seeking a skilled IT Support Employee to join our team. The ideal candidate will assess and maintain our network servers, operating systems, and security programs. You will play a crucial role in ensuring the smooth functioning of our IT infrastructure and providing technical support to our employees. If you have a strong background in IT support, hardware and software management, and troubleshooting, we encourage you to apply.
As an IT Support Employee, your responsibilities will include:
- Assessing existing network servers, operating systems, and security programs
- Upgrading existing hardware and software programs
- Installing and implementing effective security programs, including CCTV
- Managing data backup and retrieval processes
- Troubleshooting problems with systems and programs
- Implementing backup processes and assessing systems for upgrades or replacements
- Installing new systems
- Managing systems, conducting updates, creating passwords, and running virus and spyware checks
- Utilizing effective backup systems and establishing data retrieval processes in the event of emergencies
- Installing and maintaining POS registers
- Preparing and coordinating stock-take requirements
- Managing and maintaining digital content devices in-store in case of any issues
- Maintaining all current software issues based on urgency and occurrence
- Managing user access issues to network resources and ensuring access to relevant materials
- Performing RFQ requests from various IT suppliers to fulfill business needs
- Maintaining company assets system and tracker, including user assets tracker
- Managing miscellaneous server tasks, including backup of critical resources and domain users
- Creating all relevant POS permissions and POS users based on requirements
- Maintaining all current networks and creating new networks
- Installing new IP telephones and maintaining existing ones
Qualifications: To be considered for the role of IT Support Employee, you should meet the following qualifications:
- Bachelor's degree, preferably in Computer Science or a relevant field
- 3-5 years of experience in a similar role To apply for this position, please send your updated CV to recruitment@sunrisegroup.qa.
To apply for this position, please send your updated CV to recruitment@sunrisegroup.qa.
